Training and Development

Question 1

a)
Describe the strategic training
and development process
with definitions and explain with appropriate and relevant examples on
how it is applied to the company in the article (Please exclude the
identification of metrics in the explanation).

(10 marks)

b)
Briefly describe needs assessment and the three types of analyses involved. Analyse the
organisational and person analyses for the company in the article regarding the
health and mental well-being training programmes. (Please include appropriate
and relevant examples from the article and provide elaborations if they are
implied).

(10 marks)

Question 2

a)
Discuss ONE (1) appropriate learning theory that can be applied to the
overall training programmes as described in the article.

(10 marks)

b)
Discuss the most appropriate transfer of training
theories and how it
can be best applied to the design of each course indicated in Appendix 1.

(20 marks)

Question 3

The mental health diplomat training
programme is likely
to be conducted over a period of time.
Assume that the workshops listed in Appendix 1 are just two examples of skills
that mental health diplomats are required to master. From Appendix 1, select ONE (1) workshop and develop the
training objective that includes the performance, criterion and condition for
that workshop. Then, develop
a blended learning
instruction for the selected workshop
by providing a plan on how
you will design the training. Table this plan that only includes the
Sequence/Order, brief description of the topic, Communication Mode (e.g.,
face-to-face, or asynchronous online), and Training Method) (See Appendix 2).
Provide justifications for the training modes and methods used in this blended
learning.

(20 marks)

Question 4

Select ONE (1) course from Appendix 1. (Note: You can use the same course in Question 3 or
you can select the other
course). Construct FOUR (4) appropriate training
evaluation measures that can
be used to evaluate the training programme. These measures should focus on the
perceptions and outcomes
of the training, and the effectiveness of the training
when the trainees are back at work with
elaborations. Your elaborations should include the description of the
evaluation measures, the type of training evaluation outcomes, the levels of training
evaluation and when the training evaluation is collected, and the measurement methods used to collect the evaluation.

(20 marks)

General Formatting of the Report

(10 marks)

1.
Organisation

a. Provide proper headings in the report with levels of headings
following the 7th edition APA format.

b. Headings
need to be meaningful (i.e., reflect the expected content of the sections).
Refrain from listing question number as headings.

c.
Tables and Figures
need to follow
the 7th edition
APA format.

2.
Citations and References

a.
Citations and references need to follow
the 7th edition
APA format.

b. Citations
and references need to be from credible and original sources where appropriate.
Examples of credible and original sources are from reputable journals such as
the Academy of Management Journal, Academy of Management Review, Journal of
Applied Psychology, and Personnel Psychology.

c. Original sources
listed in Noe (2020) can be found in Endnotes
section at the end of each chapter in Noe (2020).

Training and Development
FAQ:

Q1. Where can I find articles online??
Answer: A recommended resources is the SUSS e-library website:?https://library.suss.edu.sg/Links to an external site.?Google scholar is another option.?
Q2. Which theory/theories should I focus on in my TMA? What if there are multiple theories that can be used??
Answer: You can use any theory/theories that is/are covered in HRM233. These theories should be sufficient. More importantly, you need to describe the theory/theories well. You need explain why the theory/theories are appropriate.?
Q3: Can I use section headings in my TMA??
Answer: Yes, section headings are useful in structuring and organising your essay. Please make sure the headings are meaningful (i.e., It should reflect what is the overview content of the section). Please do NOT use headings such as Question 1. Imagine that this is a report that is to be submitted to your manager and senior management. How would you write the report?
Q4. May I know if the TMA needs to have a formal tone? Or can it be a little more casual like a reflection journal?
Answer: A?formal tone is to be used (i.e., third-person). In-text citations are required according to the latest APA format. A reference list according to the latest APA format is required. Styles in the first-person pronoun or your reflections are not acceptable for this TMA. Abbreviations and colloquial language (Singlish) are not acceptable in this TMA. This TMA is about apply the appropriate theory with good explanations and relevant examples. It needs to be factual, accurate and appropriate to the context set out in the TMA.?
Q5. What is the difference between primary and secondary sources in the social sciences?
Answer:?A primary source is the originator of the theory or study. Secondary sources interpret and provide comments on other author’s works.? In your essay, you should cite primary sources as far as possible.?
Q6. Can I use websites as my citations and references?
Answer:?Information need to be drawn from credible sources. For theories and research findings, these are from reputable academic journals and books, NOT websites. Examples are listed in the references section of the textbooks.
Q7.? Does the word count include in-text citations? Do I need to include a table of contents?? Is there any buffer on the word count?
Answer:?Yes, in-text citations contribute to the total word count. No, a table of contents is not needed. Please refer to the TMA instruction on the word count and buffer if any.
Q8.? What file naming convention should I use??
Answer:?Follow the TMA naming convention as listed in the TMA and Canvas.
Q9.? How do I approach my TMA? Is there any guidance? How is it being graded?
Answer: Your TMA includes the assessment rubric which serves as a guide on how you approach the TMA and how the TMA will be assessed. These instructions and guides are sufficient. Your instructor will not be able to provide any further guidance as this is graded assignment. Mastery of the course content and critical thinking are required.
Q10. How do I use the APA format for my references?
Please see this video:https://www.youtube.com/watch?v=DWVOU9VZqyI

Formatting Instructions

The assignment is to be submitted in Microsoft Word (.doc or .docx) with the following format:
?Font type: Times New Roman
?Font size: 12 point
?Line spacing: 1.5 lines
?Margin: 1? all round
?Paragraph Alignment: Justified

The written assignment should not exceed 2500 words. Please include figures and tables only when necessary. All figures and tables needs to be labelled and formatted according to 7th edition APA style. All figures and tables needs to be accompanied with descriptions and explanations where appropriate. In other words, only use figures and tables when they provide supplementary information to your assignment. Figures and Tables are not included in the word count.

As indicated in the rubrics, penalties will be imposed for non-adherence to formatting guidelines.

Assessment Rubrics

The rubrics appended in Appendix 3 will be used to score the assignment. This assignment is a report and should be written in the third person. Please keep the tone of the report formal and factual. As evident from the rubrics, a good report is structured in organization, concise in argument and demonstrate critical thinking.

Article

Healthy Minds Mean Healthy Workplaces

Growing up in Singapore, I was frequently told during my childhood and teenage years that for our small island, with no reserves of oil or gas, our greatest natural resource was our people. Thus, Singapore?s workforce is the means by which our country competes. I did not appreciate it at the time but this would prove to be a kernel of truth that would stay with me throughout my professional career.

We live in a busy era with multiple pressures and conflicting demands. The business world is getting ever more competitive and complex. New and old technologies mean that we are constantly contactable, rarely switching off. And society presents us with an image of professional and family life that very few people seem able to achieve.

These are just a few examples of the pressures of modern life. Taken together, they can place a significant toll on the mental well-being of those who are at the heart of our business ? our people.

Globally, employee wellness, and in particular mental health, has come to the fore in recent decades. It has long been recognized that healthy, happy workplaces are more productive but it is only relatively recently that companies have truly begun to invest in the mental well- being of their teams.

There is still some way to go. In many developed countries, 35 to 45% of absence from work is because of mental health problems, many of which are undiagnosed or the person is yet to seek treatment. A study in Singapore showed the mental well-being scores of workers to be 13% lower than those of the general population, while in Hong Kong 82% of the workforce have suffered stress and 28% have experienced depression.

These challenges were brought into focus earlier this month on World Mental Health Day, which focused this year on mental health in the workplace.

I?m proud that at Johnson and Johnson we take such issues seriously and we are tackling them head-on. Indeed, Our Credo clearly sets out our responsibility to respect the dignity and merit of all who work at our company.

Our people matter and that?s why we are committed to supporting better mental health in the workplace.

All Johnson and Johnson employees have free access to our Employee Assistance Program, which offers support and guidance at any time of the day or night. Colleagues facing challenges such as anxiety, depression, grief or stress can speak to a professional counsellor and be guided towards the help they need to protect and restore their mental well-being.

Our commitment to employee wellbeing includes offering colleagues the opportunity to become Corporate Athletes? through training from the Johnson and Johnson Human Performance Institute (HPI). The HPI supports colleagues to develop personalized strategies for stress reduction, emotional well-bring and physical fitness to enable them to engage more energetically at work and at home.

I am also proud that colleagues across Johnson and Johnson have begun committing to elevating the importance of mental wellbeing by becoming Mental Health Diplomats. Through this program, they receive practical training on how to support colleagues facing mental health challenges and work to create a culture of inclusion that helps remove barriers and stigma for colleagues with mental health issues.

Our company has a rich heritage in innovation for patients with mental health issues. This, coupled with our investments in the mental well-being of our people and the desire from colleagues at all levels of the organization to be advocates for better mental health, make me immensely proud – and confident that we are well-prepared for the demands of 21st century business.

In my role, I see the hopes and ambitions of our people every day, as well as the challenges they sometimes face. By helping to build resilience, address stigma and offer support when it is needed, we are fulfilling our Credo commitments to our employees. This enables them to continue their important work to innovate and deliver for patients.

What I learned as a child is as applicable today as it was then ? people truly are our greatest natural resource. We need to nourish this resource and support our people to cope with changing times. It is true in Singapore and it is true across Johnson and Johnson.

Ai Hua Ong was appointed Company Group Chairperson of Janssen Asia Pacific in June 2017. She began her career with J&J in 1990 as a Product Specialist and gradually assumed general management responsibilities for a cluster of businesses in Singapore, China, South Asia and the Asia Pacific region. In addition to her inclusive leadership style, one of Ai Hua?s biggest sources of inspiration comes from her community work with the Dover Park Hospice in Singapore, where she volunteers as a patient befriender ? a role which provides companionship and support to terminally ill patients

Source
Ong, A.-h. (2021, October 11). Healthy minds mean healthy workplaces. Janssen. https://www.janssen.com/apac/healthy-minds-mean-healthy-workplaces

Additional References
Johnson and Johnson. (n.d.). Our credo. Johnson and Johnson. https://www.jnj.com/credo/ Human Performance Institute. (n.d.). Human performance institute. Johnson and Johnson. https://www.humanperformanceinstitute.com/

Assignment

As a learning and development manager, you are asked to produce a report for this training programme. This is a technical report that should be written in the third person. The tone of the report should be formal and factual. Please cover the following questions in this report:

Question 1

a)Describe the strategic training and development process with definitions and explain with appropriate and relevant examples on how it is applied to the company in the article (Please exclude the identification of metrics in the explanation).
(10 marks)

b)Briefly describe needs assessment and the three types of analyses involved. Analyse the organisational and person analyses for the company in the article regarding the health and mental well-being training programmes. (Please include appropriate and relevant examples from the article and provide elaborations if they are implied).
(10 marks)

Question 2

a)Discuss ONE (1) appropriate learning theory that can be applied to the overall training programmes as described in the article.
(10 marks)

b)Discuss the most appropriate transfer of training theories and how it can be best applied to the design of each course indicated in Appendix 1.
(20 marks)

Question 3

The mental health diplomat training programme is likely to be conducted over a period of time. Assume that the workshops listed in Appendix 1 are just two examples of skills that mental health diplomats are required to master. From Appendix 1, select ONE (1) workshop and develop the training objective that includes the performance, criterion and condition for that workshop. Then, develop a blended learning instruction for the selected workshop by providing a plan on how you will design the training. Table this plan that only includes the Sequence/Order, brief description of the topic, Communication Mode (e.g., face-to-face, or asynchronous online), and Training Method) (See Appendix 2). Provide justifications for the training modes and methods used in this blended learning.
(20 marks)

Question 4

Select ONE (1) course from Appendix 1. (Note: You can use the same course in Question 3 or you can select the other course). Construct FOUR (4) appropriate training evaluation measures that can be used to evaluate the training programme. These measures should focus on the perceptions and outcomes of the training, and the effectiveness of the training when the trainees are back at work with elaborations. Your elaborations should include the description of the evaluation measures, the type of training evaluation outcomes, the levels of training evaluation and when the training evaluation is collected, and the measurement methods used to collect the evaluation.
(20 marks)

General Formatting of the Report
(10 marks)

1.Organisation
a.Provide proper headings in the report with levels of headings following the 7th edition APA format.
b.Headings need to be meaningful (i.e., reflect the expected content of the sections). Refrain from listing question number as headings.
c.Tables and Figures need to follow the 7th edition APA format.

2.Citations and References
a.Citations and references need to follow the 7th edition APA format.
b.Citations and references need to be from credible and original sources where appropriate. Examples of credible and original sources are from reputable journals such as the Academy of Management Journal, Academy of Management Review, Journal of Applied Psychology, and Personnel Psychology.
c.Original sources listed in Noe (2020) can be found in Endnotes section at the end of each chapter in Noe (2020).

APPENDIX 1

Sitting Meditation

Synopsis

We often face with multiple demands in our lives both at work and at home. This lead to tremendous stress. If left uncheck, we can be burnt out, making us feel withdrawn and exhausted.

This workshop aims to help you cope with the stress in your lives through the practice of deep breathing mediation. Deep breathing mediation is a one of the most common stress- reduction techniques. Deep breathing meditation is simple and required no equipment, just a comfortable and quiet space to practice. Deep breathing meditation will help you to increase your ability to focus and concentrate, making you more calm and composed.

This workshop will introduce concepts of mediation and how they can improve our health and well-being. We will teach you the technique of deep breathing meditation, guided by our meditation experts. Simple biofeedback tools will be introduced and used to demonstrate the effects of deep breathing mediation on our body.

Active Listening

Synopsis

Active listening is one of the most important workplace skills. Active listening is the foundation of good communication. People with good listening skills are likely to gain respect from others and enable others to open up.

This workshop aims to help you develop active listening skills. You will be taught principles of active listening so that you can become a better communicator and create better connections with your colleagues in the workplace.

This workshop will introduce what is communication and what entails good communication. We will cover principles of active listening and provide several practice sessions led by our communication experts. These practices will help to focus your attention on the speaker, be able to listen with great attention, recognise your speaker?s intention and retain information delivered from your speaker.

APPENDIX 2

Training Plan

Table 1 shows an example of the training plan template which should be included in the report.

Table 1
Training Plan Template
Order Topic Description Communication Mode Instruction Method

Appendix 3

Assessment Rubric

Criteria Need Improvement Sufficient Proficient Exceptional
Describe business role of training and development and explain its application Did not describe or describe few of the steps in the process, without or with few explanations and examples. Describe most of the steps in the process with some appropriate explanations and examples. Describe most of the steps in the process with mostly appropriate explanations and examples. Describe all of the steps in the process with all appropriate explanations and examples in a clear and concise manner.
Describe and Analyse Needs Assessment Did not describe or describe needs assessment, without or with few examples or
elaborations. Describe most of the needs assessment and with some appropriate examples and
elaborations. Describe most of the needs assessments with mostly applicable examples and
elaborations. Describe all of the factors with all applicable examples and explanations in a clear and
concise manner.
Discuss one appropriate learning theory Did not describe or vaguely describes an appropriate theory, without or with few
explanations on its application. Describe an appropriate theory with some explanations on its application. Describe an appropriate theory with mostly appropriate explanations on its application. Describe an appropriate theory with appropriate explanations on its application in a clear and
concise manner.
Discuss the transfer of training theory/ies Did not describe or vaguely
describes the components of the theory/ies. Describes some of components of the theory/ies. Mostly describes the components of the theory/ies. Completely describes the
components of the theory/ies in a clear and concise manner.
Application of transfer of training theory/ies to courses Did not apply the appropriate theory/ies and without or with few explanations. Apply the appropriate theory/ies with some relevant explanations. Apply the appropriate theory/ies with mostly relevant explanations. Apply the appropriate theory/ies with relevant explanations in a clear and
concise manner.
Develop training objective Did not describe or vaguely describes the components in a training objective. Describe few components in a training objective appropriately. Describe most components in a training objective appropriately. Describe all components in a training objective appropriately in a clear and
concise manner.

Criteria Need Improvement Sufficient Proficient Exceptional
Develop blended
learning instruction for ONE (1) course Did not describe or vaguely
describes the modes or methods in the blended learning instruction, without
or with few justifications. Describe some modes and
methods in the blended learning instruction with appropriate justifications. Describe most modes and
methods in the blended learning instruction with appropriate justifications. Describe all modes and
methods in the blended learning instruction with appropriate justifications in a
clear and concise manner.
Develop a lesson plan for the course. Did not include or include some components that are aligned to the blended
learning training design. Include some components that are aligned to the blended learning training design. Include most of the components that are aligned to the blended learning
training design. Include all of the components that are aligned to the blended learning training design in a
clear and concise manner.
Construction and elaboration of evaluation measures Did not describe or vaguely describe the appropriate measure, outcome type, outcome level, and method. Describe some of the appropriate measure, outcome type, outcome level, and method. Describe most of the appropriate measure, outcome type, outcome level, and method. Describe all of the appropriate measure, outcome type, outcome level, and method in a clear and concise
manner.
Organisation No or few headings, figures, or tables were used to organise the report according to APA format. Some headings, figures, and tables were used to organise the report according to APA format. Most headings, figures, and tables were used to organise the report according to APA format in a meaningful
manner. Most headings , figures, and tables were used to organise the report according to APA format.in a clear, concise, and
meaningful manner.
Citations and References No or few citations were from credible and original sources. Few citations and references were applied according to the
APA format. Few citations were from credible and original sources. Some citations and references were applied according to the
APA format. Some citations were from credible and original sources. Most citations and references were applied according to the
APA format. Most citations were from credible and original sources. Most citations and references were applied according to the
APA format.

—END OF ASSIGNMENT—