?Read:?http://deadspin.com/dolan-start-rooting-for-the-nets-because-the-knicks-d-1684489469?(Links to an external site.)? Rewrite, in memo form, the James Dolan memo to the fan.? What should he have said?? How should a business owner respond to an unhappy (and rude) customer? Write a proper, professional response.?
In the past, some students have viewed this as an opportunity to double down on Dolan’s?unprofessional response. Those students have also received zero credit for this assignment.?
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