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JWI 510: Leadership in the 21st Century

Assignment 2: Part B

? Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further
distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This document is subject to change
based on the needs of the class.

JWI 510 ? Assignment 2B (1208) Page 1 of 5

Part B: Going Beyond the Case
25% of Course Grade (Due: Sunday, midnight of week 10)

Instructions

As you know, a core principle at JWMI is ?learn it today; apply it tomorrow.? This assignment is a continuation
of the work you did in Part A, but the questions challenge you to go beyond simply analyzing what Satya
Nadella did at Microsoft. It is time to consider how you can apply the leadership principles presented in the
case to your own career. To prepare for Part B of this assignment, reread the entire case and review the
feedback you received from your professor on Part A.

Write a 6-7 page paper that draws links between the case and your own leadership journey. Of the six topic
areas below, select four (4) you would like to focus on.

1. Learning from Nadella?s Example
2. Building a High Performing Culture
3. Channeling Conflict
4. Effective Communication
5. Fostering Diversity and Learning
6. Building a Learning Organization

Make sure you consider each question in your response. Remember, a good response paper is one in which
you: (a) show you understand what happened in the case, (b) apply tools and citations from course materials,
and (c) offer insights into how you can apply the case and course materials to your own leadership journey.

1. Learning from Nadella?s Example
a. What did Nadella bring in terms of his own background (professional and personal) that

helped him to be successful in stepping into the CEO role?
b. What makes Nadella an ?authentic leader?? What actions did he take that demonstrate he

believes in role-model management? Include references to course materials to support your
position.

c. What characteristics does Nadella display that most closely align to traits you have, or aspire
to develop, in your own leadership style? How are you most different from him in your
leadership style?

d. Why is it important for leaders to take (appropriate) risks?

2. Building a High Performing Culture in Your Organization
a. What steps must leaders take to build a learning culture? Include references to course

materials to support your position.
b. In what ways is the culture in your current or former organization similar to what Nadella

faced when he took over Microsoft?
c. If you wanted to change or realign this culture, where would you begin?
d. What would be your biggest challenges? Why?

JWI 510: Leadership in the 21st Century

Assignment 2: Part B

? Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further
distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This document is subject to change
based on the needs of the class.

JWI 510 ? Assignment 2B (1208) Page 2 of 5

3. Channeling Conflict
a. In what ways did Nadella embrace conflict in his role as leader?
b. How should leaders determine which conflicts to embrace and which conflicts to avoid, and

once they make that decision, what can they do to encourage a positive resolution to the
conflict? Include references to course materials to support your position.

c. What are some of the biggest potential areas of conflict within your own organization?
d. How well do you and your organization handle conflict now? Explain

4. Effective Communication

a. What were the biggest communicative barriers that Nadella faced in creating ?one Microsoft??
b. What tools and communication practices are most useful to leaders in building teams that

embrace a common vision? Include references to course materials to support your position.
c. Are these barriers unique to large corporations, or do all organizations face them?
d. Do they occur in your own organization? Explain.

5. Fostering Diversity and Learning

a. How did Nadella seek to enhance diversity at Microsoft?
b. Why is diversity ? in terms of culture, experience, background, and viewpoint ? so important for

an organization? Include references to course materials to support your position.
c. What are some risks or obstacles to instilling more diversity?
d. What steps can you take to make your organization stronger by bringing in more diversity?

6. Building a Learning Organization

a. What did Nadella do to transform his team from ?know-it-alls? to ?learn-it-alls??
b. Jack has said that to be an effective leader, you have to be confident enough to ask a lot of

questions and not be afraid of looking like the dumbest person in the room.
i. How can leaders promote a hunger for learning in their teams?
ii. How can leaders support team members who may be too afraid to ask questions or

challenge the status quo? Include references to course materials to support your
position.

c. On the ?knowledge-learning? spectrum, where does your organization fit?
d. As an MBA student, especially if you have been out of school for a long time, what does a

?learn-it-all? mindset mean to you? What will you do to embrace it?

JWI 510: Leadership in the 21st Century

Assignment 2: Part B

? Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further
distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This document is subject to change
based on the needs of the class.

JWI 510 ? Assignment 2B (1208) Page 3 of 5

Professional Formatting Requirements:

? Typed, double spaced professional font (size 10-12), includes headings and subheadings, with
one-inch margins on all sides. See the Sample Professional Paper under Course Documents for
an example.

? References must be included and provide accurate information that enables the reader to locate
the original source. Application and analysis of course materials and resources is expected.
Additional research is welcome.

? Include a cover page containing the title of the assignment, your name, the professor?s name, the
course title, and the date.

? The paper?s length is 6-7 pages, excluding your Cover page and Reference list.

? Before submitting your paper, use Grammarly to check for punctuation and usage errors, and
make the required corrections.

JWI 510: Leadership in the 21st Century

Assignment 2: Part B

? Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further
distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This document is subject to change
based on the needs of the class.

JWI 510 ? Assignment 2B (1208) Page 4 of 5

Rubric Assignment 2: Part B

Weight: 25% Assignment 2 ? Part B: Going Beyond the Case

Criteria Unsatisfactory Low Pass Pass High Pass Honors

1. Engages with
the case, as well
as other course
materials.

Weight: 25%

Does not make
any reference
to the case or
course
materials.
It lacks any
link to the
course.

Vaguely alludes
to the case or
course
materials.
It does not
contain much
detail about any
resources used.

Satisfactorily
refers to the case
and/or course
materials.
It is somewhat
logical, clear, and
concise.

Refers in detail
to the case and
other course
materials;
demonstrates a
clear
understanding
of the materials.
It is mostly logical,
clear, and
concise.

Exemplarily
refers to the
case and other
materials; draws
comprehensive
and detailed
insights that
expand upon the
materials.
It is highly logical,
clear, and
concise.

2. Provides
detailed answers
to prompts in four
unique topic
areas.

Weight: 20%

Does not
respond or
responds to two
or fewer unique
topic areas;
ignores all of the
stated prompts.

Partially responds
to three or fewer
unique topic
areas; not all of
the stated
prompts are
answered.

Satisfactorily
responds to four
unique topic areas
and provides good,
but basic answers
to all of the stated
prompts.

Responds to four
unique topic
areas and
answers all of the
stated prompts;
answers are kept
distinct and
detailed.

Offers
comprehensive
and detailed
answers to all
prompts in four
unique topic
areas;
demonstrates a
thorough
understanding of
the chosen
topics.

3. Draws lessons
and insights
from the
materials to the
student?s
personal
leadership
journey.

Weight: 35%

Does not or
unsatisfactorily
makes reference
to the student?s
leadership
journey; does
not talk about
the student at all,
and does not
demonstrate an
ability to apply
the materials.

Partially refers to
the student?s
leadership journey,
but does not go into
significant detail.
Very few links are
made back to the
reading materials.

Satisfactorily
refers to the
student?s
leadership journey
with some detail.
References are
made to the reading
materials, but clear
links may be
missing.

Offers a strong
explanation of the
student?s
leadership
journey, as well as
how to apply
lessons from the
reading materials.
Links are
extremely clear
and strong.

Provides an
extremely
comprehensive
analysis of lessons
from the materials
and how to apply
them to the
student?s
leadership journey.
Links to readings
and other resources
are insightful,
impactful, and
manifold.

JWI 510: Leadership in the 21st Century

Assignment 2: Part B

? Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further
distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This document is subject to change
based on the needs of the class.

JWI 510 ? Assignment 2B (1208) Page 5 of 5

Weight: 25% Assignment 2 ? Part B: Going Beyond the Case
Criteria Unsatisfactory Low Pass Pass High Pass Honors

4. The paper is
professionally
formatted and
includes in-text
citations,
references, and
is free from
grammar and
spelling errors.

Weight: 20%

The paper is
unsatisfactorily
formatted.
It may not include
a cover page and
headings, or lacks
professional
choices in
formatting, font,
and spacing.
Sources are not
consistently cited in
text, and accurate
references are not
included.
There are
mechanics and/or
usage errors.

The paper is
partially
satisfactorily
formatted.
It may not include
a cover page and
headings, or lacks
professional
choices in
formatting, font,
and spacing.
Sources are not
consistently cited
in text, and
accurate
references may
not be included.
There are some
mechanics or
usage errors.

The paper is
satisfactorily
formatted.
It includes a cover
page and headings,
but may lack
professional
choices in
formatting, font,
and spacing.
Sources may not
be consistently
cited in text, and
accurate
references may not
be included.
There may be
some minor
mechanics or
usage errors.

The paper is
professionally
formatted.
It includes a
cover page,
headings,
professional
formatting, font,
and spacing.
All sources are
consistently cited
in text, and
accurate
references are
included.
There are no
mechanics or
usage errors.

The paper is
exceptionally
formatted. It is
highly
professional in
look and easy to
quickly locate
information.
It includes a
cover page,
headings,
professional
formatting, font,
and spacing.
All sources are
consistently cited
in text, and
accurate
references are
included.
There
are no
mechan
ics or
usage
errors.

SATYA NADELLA AT MICROSOFT: GOING BEYOND THE CASE

Running head: SATYA NADELLA AT MICROSOFT: GOING BEYOND THE CASE

HOW TO USE THIS TEMPLATE:

This is a template and checklist corresponding to your Assignment 2 Part B paper, in which you make connections between the ?Satya Nadella at Microsoft? case study and your own leadership journey.

See below for an explanation of the color coding in this template:

? All green text includes instructions to support your writing. You should delete all green text before submitting your final paper.

? All blue text indicates areas where you need to replace the instructions with your own information. Replace the blue text with your own words in black.

? Headings and subheadings are written in black, bold type. Keep these headings in your paper.

TIPS:

? This paper includes both analysis of the case and related ideas about you and your leadership journey. When analyzing the case about Nadella, write in the third person, using ?he?, ?she? or ?they?, or specific names. When writing about your own professional experience and skills, you may write in the first person, using ?I?.

? Use one-inch margins and double spaced text. Use Arial or Times New Roman font, size 10 – 12. The body of this paper is already formatted to these specifications.

? Use the Grammarly tool to check for punctuation and usage errors and make the required corrections. Then read your paper aloud to edit for tone and flow.

? JWMI uses the SafeAssign tool to check for plagiarism. A high score indicates a potential problem. Check with your professor about acceptable Safe Assign scores.

? While writing your paper, check the Assignment Rubric; all graded topics that you need to address are listed in the rubrics and their weighting is indicated.

? For help with Citations and References, see the JWMI Writing Standards Guide, located in the Course Documents menu item in your Blackboard course.

Finalizing your Paper

Your final paper for Part B should be 6 to 7 pages in length. The page count does not include the Cover page at the beginning and the References page at the end. The final paper that you submit for grading should be in black text only with all remaining green text and blue text
removed
.

This is your Cover Page:

Satya Nadella at Microsoft: Instilling a Growth Mindset

Assignment 2 Part B: Going Beyond the Case


Write Your Name here



Jack Welch Management Institute

JWI 510: Leadership in the 21st Century

Write Your Professor?s Name here

Write the Date here

How to Get Started:

Use the bolded black section and sub-section titles below to organize your paper. For each section, read the notes in green, which explains what to cover in that section. Then delete the green notes and write your content for that section in regular black text. Write this paper in your own words, only citing sources to paraphrase or quote specific ideas from the source text.

When you finish your work, keep the section and sub-section titles in bolded black text and your own content in regular black text. Delete all the green text before submitting your paper.

The Body of Your Paper Starts Here:

Introduction

An Introduction should be short and succinct. Start your Introduction with a brief summary of the paper?s topic: in this case, connecting the case study about Nadella at Microsoft with your own leadership journey. Next, write a thesis statement, which is the ?road map? for your paper – it helps your reader to navigate your work. In your thesis statement, describe the major areas you will address in your paper and indicate which four of the six topic areas you have chosen to focus on. Write your Introduction after you complete the other sections of the paper. It only needs to be one paragraph in length.

Learning From Nadella?s Example

This section corresponds to Topic 1. It examines Nadella?s style as a leader and gives you the opportunity to compare your leadership style with his. The suggested length is 1 to 2 pages for this section.

Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details.

Nadella and his Background

In this sub-section, describe the experiences from Nadella?s professional and personal life that helped him to be successful as the CEO of Microsoft. Make specific reference to relevant details from the case study and explain the benefits of those experiences for Nadella as preparation for the CEO role.

Nadella and Authentic Leadership

In this sub-section, explain what made Nadella an ?authentic leader?. Refer to relevant examples in the case study. What is meant by the term ?role-model management?? Identify actions Nadella took that demonstrate he believes in ?role-model management?. Include references to course materials to support your position.



Comparing Leadership Styles

In this sub-section, compare your leadership style with that of Nadella. Specifically, identify which of Nadella?s leadership traits closely align to traits that you have or wish to develop. Then identify the ways in which you are most different from Nadella in your leadership style.

Leadership and Taking Risks

In this sub-section, reflect on your ideas about the importance for a leader of being willing to take risks. Refer to relevant examples in the case study. Give examples of appropriate risks for a leader to take and discuss your ideas about when risk-taking might not be an appropriate leadership response.

Building a High Performing Culture

This section corresponds to Topic 2. It compares the culture of your organization with the culture at Microsoft when Nadella became CEO. It then explores how to build a stronger culture at your own organization. The suggested length is 1 to 2 pages for this section.

Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details.

Building a Learning Culture

In this sub-section, describe specific steps leaders must take to build a learning culture at their organizations. Include references to course materials to support your position. Explain clearly why you this approach is the best way to improve the learning environment at your organization.

Comparing Cultures

In this sub-section, identify similarities between your organization?s culture and that of Microsoft when Nadella became CEO. Make specific reference to relevant details from the case study about the culture at Microsoft that Nadella inherited from previous leaders of the organization.

Changing the Culture: Where to Start?

In this sub-section, describe specific first steps you would take if you wanted to change or realign the culture at your own organization. Refer to relevant sources from the course content that support your ideas. Explain clearly why these particular first steps are the best ways to begin the process of change.

Changing the Culture: Major Challenges

In this sub-section, identify the biggest challenges that you would face when trying to change or realign the culture at your own organization. Explain why these particular issues pose the most difficulty for a change leader at your organization.

Channeling Conflict

This section corresponds to Topic 3. It provides an opportunity to explore methods of managing conflict, both by Nadella at Microsoft and by the leadership at your own organization. The suggested length is 1 to 2 pages for this section.

Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details.

Nadella and Conflict

In this sub-section, describe how Nadella accepted the reality of conflict at Microsoft and embraced it in his role as leader.. Make specific reference to relevant details from the case study about the environment at Microsoft when Nadella took over as CEO.

How Should Leaders Manage Conflict

In this sub-section, consider how leaders determine which conflicts to embrace and which conflicts to avoid. How should a leader achieve a positive resolution in those areas of conflict that you have identified? Include references to course materials to support your position.

Areas of Conflict at Your Organization

In this sub-section, describe some of the biggest areas of conflict in your own organization. Explain why these particular areas are the ones that create the most conflict.

Management of Conflict at Your Organization

In this sub-section, assess how well conflict is handled at your own organization. Be sure to include both your handling of conflict within your own team and the handling of conflict across the larger organization by the CEO and executive team.

Effective Communication

This section corresponds to Topic 4. It describes the communication challenges Nadella faced at Microsoft, and explores barriers to communication at your own organization and ways of overcoming them. The suggested length is 1 to 2 pages for this section.

Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details.

Nadella and Communication Barriers

In this sub-section, describe the biggest communication barriers that Nadella faced at Microsoft and explain how they made it hard for him to realize his vision of ?one Microsoft?. Refer to specific relevant details from the case study about the culture at Microsoft when Nadella took over as CEO.

How Leaders Approach Effective Communication

In this sub-section, focus on what tools and communication practices are most useful to leaders in building teams that embrace a common vision. Explain why these are the more useful tools and practices. Refer to relevant course content in support of your ideas. Include references to course materials to support your position.

Communication Barriers at Large and Small Organizations

In this sub-section, answer the question: Do you believe that the communication barriers Nadella faced are unique to large organizations, or do they occur at smaller organizations, too? Give a clear rationale for your answer, referring to relevant course materials in support of your ideas.

Communication Barriers at Your Organization

In this sub-section, consider if these communication barriers occur in your own organization. Explain why the particular communication barriers that Nadella encountered do ? or do not ? occur in the context and culture of your company.

Fostering Diversity and Learning

This section corresponds to Topic 5. It describes how Nadella sought to increase diversity at Microsoft, explores the benefits of diversity in the workplace, and identifies obstacles to increased diversity. You will also discuss ways to achieve greater diversity at your own organization. The suggested length is 1 to 2 pages for this section.

Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details.

Nadella and Diversity

In this sub-section, describe how Nadella worked to enhance diversity when he became CEO at Microsoft . Explain why it was one of his goals to enhance diversity across the organization. Refer to relevant details from the case about levels of diversity at Microsoft when Nadella took over as CEO.

The Importance of Diversity

In this sub-section, explain why diversity, in terms of culture, experience, background, and viewpoint, is so important for any organization. What value it brings to have a diverse workforce. Be sure to explore the different meanings of the word ?diversity? as part of your discussion. Refer to relevant course materials in support of your ideas. Include references to course materials to support your position.

Obstacles to Diversity

In this sub-section, describe some of the risks and obstacles that business leaders face when seeking to instill more diversity at their organizations. Refer to relevant course materials and/or real-world examples to support your ideas.

Your Approach to Increasing Diversity

In this sub-section, focus on your own approach to increasing diversity. Describe what steps you could take to strengthen your own organization by increasing diversity in your team, as well as the broader workforce at your organization. Explain the benefits that increased diversity would bring.

Building a Learning Organization

This section corresponds to Topic 6. It describes how Nadella changed his team?s attitude to learning, then explores learning at your organization, and encourages reflection on the value of a ?learn-it-all? mindset. The suggested length is 1 to 2 pages for this section.

Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details

Nadella?s Team and Learning

In this sub-section, describe what Nadella did to change his team?s approach to learning when he became CEO at Microsoft . Explain why he felt that it was important to transform the ?know-it-alls? to ?learn-it-alls?. . Refer to relevant details from the case study about attitudes to learning at Microsoft when Nadella became CEO.

Promoting Learning in a Team

To be an effective leader Jack said that you have to be confident enough to ask a lot of questions and not be afraid to be the dumbest person in the room. In this sub-section, discuss how a leader can promote a hunger for learning in their teams and consider how a leader can support team members who are afraid to ask questions or challenge the status quo. Include references to course materials to support your position. Consider real-world examples, as well.

Learning at Your Organization

In this sub-section, describe where your organization fits in terms of the ?knowledge-learning? spectrum. Be sure to explore the meaning of the term ?knowledge-learning? as part of your discussion. Refer to relevant course materials to support your ideas.

Your ?Learn-It-All? Mindset

In this sub-section, define what the term ?learn-it-all? mindset means, then explain how this concept can be valuable for you as an MBA student. Describe what steps you will take to embrace a ?learn-it-all? mindset and apply it in your workplace and in your studies.

Conclusion

Write a short conclusion to summarize your main findings and key points. State clearly how you have gone beyond the case and connected the themes from the case study with your own experience and your leadership journey. Like the Introduction, write this after you complete the other sections of your paper. It only needs to be one paragraph in length. This is not a graded part of your rubric but it wraps up your paper and allows your reader to remember the main points you have made.




____________________________________________________________________

Finish Your Paper: Add a References (or Sources) page:

The Conclusion is the last section of the body of your paper. After this, you will add a References (or Sources) page. See the last page of this document for a sample References page.

Read the section below, on pages 11 and 12, for instructions on how to cite your reference materials and sources within the body of your paper, as well as examples of paraphrasing and direct quotation.


How to Cite Your Sources

In-Text Citations

Within the body of your paper, when concepts from specific sources are used, a citation with the author?s last name and the number of the citation in your References list is required: e.g., (Welch, 1). This is called an in-text citation. See below for two examples:

?Leadership is about helping other people grow and succeed? (Welch, 1).

? In this example, notice the placement of quotation marks, cited text, and the period after the citation. The number 1 corresponds to the first entry on our References page.

When the reader looks at the References page, they should see the Welch book listed as source number one (1). It is number 1 because it is the first source used in the paper, and throughout the paper this source will continue to be referred to as (1).

If the next source you use in your paper is Goleman, then your citation is (Goleman, 2). If you then refer to Jack?s ideas again later in the paper, he remains (Welch, 1) because it is the first source used in the paper, and throughout the paper this source will continue to be referred to as (1).

Teams can benefit from a tool called a team charter, used to plan for a project (JWI510, 5).

? In this example, the concept is paraphrased (restated on other words), so quotation marks are not needed. The five (5) indicates the number of this source in our References. If I go to the References page, I see that source 5 is a lecture and it lists the week and title of the lecture.

Linking Citations with your References (or Sources) Page

At the end of your paper, include a page with a list of all your sources. You may refer to this page as either your ?References? or ?Sources? page. It must include an entry for every source that you have cited or quoted in your paper.

The format of the references list varies by source type. There are examples of different source types in the sample References page at the end

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