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NUR 4827 Leadership and management in Healthcare
Week 7 Discussion
DQ1 Managing Personal/Personnel Problems
Take a few moments to recall the past 2 to 3 weeks in the clinical setting or work location. How many times were they praised for a job well done? Was the praise or reward warranted? What are their strengths and weaknesses in praising others?
DQ2 Workplace Incivility
How can incivility impact patient care? Discuss how communication problems are at the heart of nearly 70% of events impacting patient care (TJC, 2008).

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