Chat with us, powered by LiveChat ACTIVITY BRIEF FOR ASSESSMENT 2 ACADEMIC YEAR 2021 – 2022 - FALL Course BCO 216 – Manageme - STUDENT SOLUTION USA

ACTIVITY BRIEF FOR ASSESSMENT 2

ACADEMIC YEAR 2021 – 2022 – FALL

Course BCO 216 – Management Information Systems (2CH/3ECTS)

Instructor Marilét Branders

Participation in all assessment activities stated in this document is required. An overall course total of 70

points is required to pass the course. Due dates and times are always in Geneva time.

Assessment 2

Description Due date and
time

Weight of
course total

Task 2.1: Discussion on CRM

Assessment type: Discussion forum

Description: Discuss the benefits of implementing a CRM System.
Two posts are required, one answering the questions posed and one
reply to one of your classmates.

For further details of this assessment task, please consult the activity
description on the relevant week of the course site.

01/11/2021 14:00 5%

Task 2.2: Discussion on WFH and KM

Assessment type: Discussion forum

Description: Explain how you believe how people working from home
should effectively collaboration and what methods can be used to
manage knowledge. Two posts are required, one answering the
questions posed and one reply to one of your classmates.

For further details of this assessment task, please consult the activity
description on the relevant week of the course site.

08/11/2021 14:00 5%

Main task

Task 2.3: Midterm Assessment

Assessment type: Written assignment

Description: A written essay assignment, covering the topics from
week 1 – 7

See sections below for further details.

15/11/2021 14:00 20%

IN STR UCT ION S

Main task – Midterm Assessment
Essay questions covering the topics from week 1 to 7 (IS, CRM, TPS, SCM, KMS).

You may choose any topic to prepare the essay. Examples of possible topics may be: TPS/CRM/SCM/KMS
etc.

Topic 1: TPS
Topic 2: CRM
Topic 3: SCM
Topic 4: KMS
Topic 5: Any other theme we have covered thus far

Guidance on your chosen Topic:

• Discuss the main functionalities of the chosen system in the business environment,

• Elaborate on the benefits of the chosen system and the reasons why a company would implement
such a system.

• Provide an example of a company who has implemented your chosen system and explain how this
system changed their life for the better.

FORMAT

Your submission must meet the following formatting requirements:

• All statements made must be supported by facts, figures, and references.

• Font size 12

• Double-spaced

• Number of words: 1500 – 2500.

• All refencing and citations require Harvard referencing style.

LEARN ING OUT COMES

1 understand what an information system is and its main components;

2 distinguish between the main types of information systems and innovative methods of reducing costs and
improving service through management information systems;

ASSESSMENT CR IT ER IA

Main Task

Criteria Accomplished
(A)

Proficient
(B)

Partially proficient
(C)

Borderline
(D)

Fail (F)

Problem
identification

The business
issue has been
correctly
identified, with a
competent and
comprehensive
explanation of
key driving forces
and
considerations.
Impact on
company
operations has
been correctly
identified.
Thorough
analysis of the
issue is
presented.

The student
correctly
identified the
issue(s), taking
into account a
variety of
environmental
and contextual
drivers. Key
case
information has
been identified
and analyzed.

The student correctly
identified the case
(issues), considering
obvious
environmental/contextual
drivers. There is
evidence of analysis, but
it lacks depth.

The student
correctly
identified the
issue(s) but
analysis was
weak. An
absence of
context – the
work is
basically
descriptive
with little
analysis.

The student
failed to
correctly
identify the
issue(s);
analysis was
incorrect or too
superficial to be
of use;
information was
misinterpreted.

Information
gathering

The student
showed skill in
gathering
information and
analyzing it for
the purposes of
filling the
information gaps
identified.

Relevant
information
gaps were
identified and
additional
relevant
information
was found to
fill them. At
least two

The student correctly
identified at least one
information gap and
found relevant
information, but which
was limited in scope.
Some evidence of sound
criteria for selecting
information but not

An information
gap was
identified and
the student
found
additional
information to
fill it. However,
this was
limited in

Information was
taken at face
value with no
questioning of
its relevance or
value. Gaps in
the information
were not
identified or
were incorrect.

Comprehensive
and relevant.

different types
of sources
were used.
The student
demonstrates
coherent
criteria for
selecting
information but
needs greater
depth.

consistent throughout.
Needs expansion.

scope. Weak
criteria for the
selection of
necessary
information.

Conclusions The student
evaluated,
analyzed,
synthesized all
information
provided to create
a perceptive set
of conclusions to
support the
decisions and
solutions.

The student
evaluated,
analyzed and
synthesized to
create a
conclusion(s)
which support
decisions and
solutions.

The student reached
conclusions, but they
were limited and
provided minimal
direction for decision-
making and solutions.

The
conclusion
was
reasonable
but lacked
depth and
would not be a
basis for
suitable
strategy
development.

The student
formed a
conclusion, but
it was not
reasonable. It
was either
unjustified,
incorrect or
unrelated to the
case in hand.

Solutions The student used
problem solving
techniques to
make thoughtful,
justified decisions
about difficult and
conflicting issues.
A realistic
solution was
chosen which
would provide
maximum benefit
to the company.
Alternative
solutions were
explored and
ruled out.

The student
used problem
solving
techniques to
make
appropriate
decisions
about complex
issues.
Relevant
questions were
asked and
answered. A
realistic
solution was
chosen.
Alternatives
were identified,
explored and
ruled out.

The student used
problem-solving
techniques to make
appropriate decisions
about simpler issues.
The solution has limited
benefit but does show
understanding of
implications of the
decision. Alternatives
were mentioned but not
explored.

The student
used problem
solving
techniques to
make
decisions
about simpler
issues but
disregarded
more complex
issues.
Implications of
the decision
were not
considered.
Alternatives
were not
offered.

The student
formed a
conclusion, but
it was not
reasonable. It
was either
unjustified,
incorrect or
unrelated to the
case in hand.

Discussion forums

Criteria Accomplishe
d (A)

Proficient (B) Partially
proficient (C)

Borderline
(D)

Fail (F) Weig
ht on
grade

Content
knowledge

Discussion
promotes
sophisticated use
of content. Posts
demonstrate
participants’
mastery of
content
knowledge. This
is evidenced by
extensive use of
concepts and
terminology

Discussion
promotes basic
use of content.
Posts
demonstrate
participants’
adequate
understanding of
content
knowledge. This
is evidenced by
use of concepts
and terminology

Discussion
promotes
uncertain or
misguided use of
concepts. Posts
demonstrate
participants have
not fully grasped
content
knowledge. This
is evidenced with
only some use of
concepts and

Discussion
promotes use of
content that lacks
coherence. Posts
demonstrate
limited
understanding of
content
knowledge. This
is evidenced with
little or no use of
concepts and
terminology

Discussion does
not promote basic
use of content.
Posts do not
demonstrate
participants’
adequate
understanding of
content
knowledge.
Examples do not
depict
understanding of

20%

across most or all
posts/threads.
Examples depict
understanding of
concepts and are
clear and
accurate. Posts
engage concepts
critically.

across some
posts/threads.
Examples depict
understanding of
concepts and are
clear and
accurate.

terminology
across
posts/threads.
Examples are
correct with some
details.

across
posts/threads.
Examples are
correct with few
details

concepts and are
unclear and
inaccurate.

Connection Posts connect to
the
assignment/previo
us posts by
addressing most
or all its
components and
linking them to
course material or
topics learned.
Posts draw
insightful links
between course
content and
professional
practice, with a
detailed
explanation of
participants’ own
professional
practice.

Posts connect to
the
assignment/previo
us posts by
addressing some
of its components.
Relevant course
topics are
mentioned with
connections to
course material or
topics learned
with some
details/elaboration
. Posts draw links
between course
content and
participants’ own
professional
practice, with
some elaboration
still needed.

Posts do not
connect to the
assignment/previo
us posts and
address few
components of
the
assignment/previo
us post. Relevant
course topics are
mentioned with
very few
connections to
course material or
topics learned, or
with no details or
elaboration. The
participants rarely
or never mention
their own
professional
practice.

Posts make only
minimal reference
to the
assignment/previo
us posts and
address hardly
any components
of the
assignment/previo
us post. Relevant
course topics are
mentioned with
very limited
connections to
course material or
topics learned, or
with minimal
details or
elaboration.
Participants’
professional
practice is not
mentioned.

Posts do not
connect to the
assignment/previo
us posts by not
addressing of its
components.
Relevant course
topics are not
mentioned with
connections to
course material or
topics learned
with some
details/elaboration
. Posts do not
draw links
between course
content and
participants’ own
professional
practice, with no
elaboration.

20%

Collaborati
on

Discussion across
the posts serves
to build new ideas
or stimulate
further insight.

Posts mostly point
to areas of
agreement or
disagreement and
asking
clarification
questions about
previous posts.

Posts are
disjointed.

Little attempt is
made to respond
to previous
comments and/or
discussion
questions.

Posts do not point
to areas of
agreement or
disagreement and
do not ask
clarification
questions about
previous posts.

20%

Timeliness Participants show
a lot of initiative
by posting replies
or comments
within days.
Participants invite
peer responses
and engage in
meaningful
interaction in the
discussions.
Discussion ends
by a deadline
(e.g. end of that
module).

Participants show
some initiative by
posting replies or
comments within
one week.
Participants invite
responses from
classmates.
Discussion ends
by a deadline.

Participants show
little initiative by
posting replies or
comments after
more than one
week. Participants
suggest few ideas
that encourage
responses.
Discussion
among
participants
begins late or not
at all (e.g.
instructor must
prompt them
when the module
is over).

Participants show
no initiative by
posting replies or
comments after
more than one
week. Participants
suggest no ideas
that encourage
responses.
Discussion
among
participants is
very limited.

Participants do
not show any
initiative by not
posting replies or
comments within
one week.
Participants do
not invite
responses from
classmates.
Discussion does
not end by a
deadline.

20%

Convention
s

Overall,
participants follow
online
conventions,
extend courtesy
towards fellow
participants by
being respectful,
polite and
adopting a
positive tone in
posts.
Participants
compliment and
provide
constructive
feedback to
previous posts.

Overall,
participants follow
online
conventions,
extend courtesy
towards fellow
participants by
being respectful,
polite and
adopting a
positive tone in
posts.

Overall,
participants do
not always follow
online
conventions and
occasionally do
not extend
courtesy towards
fellow
participants, make
curt responses or
use a slightly
critical tone in
posts.
Participants
sometimes do not
acknowledge
previous posts.

Overall,
participants
sometimes follow
online
conventions and
at times lack
courtesy towards
fellow
participants, make
curt responses or
use an overly
critical tone in
posts.
Participants often
do not
acknowledge
previous posts.

Overall,
participants do
not follow online
conventions, lack
courtesy towards
fellow participants
by being
disrespectful,
impolite and
adopt a negative
tone in posts.
Participants fail to
acknowledge
previous posts.

20%

AD DIT ION AL INFO RMATION

See the rubric above for the assessment criteria.

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