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Introduction to Healthcare Informatics, Second Edition

Chapter 4:

Information Infrastructure

© 2017 American Health Information Management Association

© 2017 American Health Information Management Association

Objectives

Understand the goals of a distributed system

List and give examples of distributed systems

Recognize the differences between two- and three-tiered network architectures

Discuss the purpose of middleware

Define collaborative computing

Understand the design models of distributed systems

Describe the development process of a distributed system

Discuss the basic principles of cloud computing

Describe the five basic characteristics of a cloud computing system

List and give examples of the three major cloud computing service models

© 2017 American Health Information Management Association

Using Technology

Computer Concepts

Hardware

Software

Architectural Models

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Hardware

Monitor

Keyboard

Mouse

Printer

CPU

Memory

Hard drive

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Software

Program that directs hardware

Operating System

Windows, Linux, Apple Mac OSX

Applications

Microsoft Word

Databases

Statistics programs

Games and apps

© 2017 American Health Information Management Association

Architectural Models

Definition

“Languages” for information modeling

Enterprise Knowledge Development (EKD)

Service-Oriented Architecture (SOA)

Business Process Simulation (BPS)

© 2017 American Health Information Management Association

Assess Systems for Regulatory Requirements

Design and development

Physical models

Wireless versus wired

Topology

Mobile computing

Electronic signatures

Audit logs

© 2017 American Health Information Management Association

Design and Development

Physical models

Mobile computing

Electronic signatures

Audit logs

© 2017 American Health Information Management Association

Physical Models

Definition

Cabled communication media

Noncabled communication media

© 2017 American Health Information Management Association

Physical Model Topologies

Network Topology Advantages Disadvantages
Point-to-Point Speed Limited to two devices
Star Easy installation and device connectionCan connect and remove devices without disruptionProblems are easily identified Requires more cable than bus topologyFailure of a hub, switch, or concentrator disables nodesMore expensive than bus topology
Bus Easy device connectionUses less cable than other topologies One break disables network Terminators required at both ends of the backboneProblems are hard to identify
Tree Point-to-point wiring for certain segmentsVendor neutral Length of a segment is limited by type of cable usedIf backbone breaks an entire segment failsMore difficult to configure and wire
Ring Can support better performance than a star topologyProvides for orderly data transmission High performance under low loadsExpensive to implementAny fault can cause network failure
Mesh Extensive redundancy with multiple connections“Self-configuring” when new nodes are added“Self-healing” to continue operations even when some nodes failMore nodes increases speed Still in development, with no standardsWireless is inherently unreliableThey are not completely seamless; moving nodes may result in failure

© 2017 American Health Information Management Association

Mobile Computing

Definition

Issues

Type of device

Ownership of the device

Compatibility

Technical requirements

Access to be supported

Application access

More expanded methods of communication

Who has access

© 2017 American Health Information Management Association

Mobile Data Breaches

Data breaches common on mobile devices

Polices and procedures

Data encryption

Computer audit checks

Computer cables for physical security

No commonly accepted security standards

HIPAA and mobile devices

Increased HIPAA monetary penalties for not securing mobile devices

NIST recommends strong passwords and email encryption

© 2017 American Health Information Management Association

Protecting PHI on Mobile Devices

Types of security

Virus protection

Backups

Firewalls

Encryption

Disaster recovery

Annual security training

Routine security audits and updates

© 2017 American Health Information Management Association

Electronic Signatures

E-Signing is the process of electronically signing a record

Process includes:

initial access of the user to the systems

authentication of the user with strong passwords or PINs

© 2017 American Health Information Management Association

Audit Logs

Where are they located?

Clinical applications

Databases

EDMS systems

Many other healthcare systems

What do they contain?

User’s identification

Machine and software used to access system

Date and time of access

Method of authentication

Files or applications used

Actions performed

Date and time of logoff

© 2017 American Health Information Management Association

Device Selection Recommendations

Ergonomics

Computers on wheels

Cost

Security features

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Computers on Wheels (COWs)

Definition

Uses

Concurrent charting

Inventory management

Nursing medication administration

Point-of-care documentation

Selection considerations

Screen size

Battery life

Cart size

Ergonomics

Security

Wireless network

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Development of Systems

Communication technologies

Internet technologies

© 2017 American Health Information Management Association

Firewalls

Virtual Private Network: extends the firewall protection boundaries

© 2017 American Health Information Management Association

Network Distribution Methods

Terminal-to-host

File server

Client-server

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Layers of Web Services Architecture

Discovery

Description

Messaging

Networking

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Evaluate Systems

Systems testing

Interface management

Electronic structure and relationship of health data

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Distributed System Configuration

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Goals of a Distributed System

Resource sharing

Openness

Concurrency

Scalability

Fault tolerance

Transparency

© 2017 American Health Information Management Association

Distributed Systems

Evolution of distributed systems

Two-tiered systems

Three-tiered architecture

Web services architecture

Collaborative computing

Cloud computing

© 2017 American Health Information Management Association

Distributed Systems

Centralized

Decentralized

Local area network (LAN) or wide area network (WAN)

Web-interfaced applications for user communication

© 2017 American Health Information Management Association

Evolution of Distributed Systems

Two-tiered systems

Servers

LAN

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Three-tiered systems

Addition of application server

“Thin clients”

Advantages

Evolution of Distributed Systems

© 2017 American Health Information Management Association

Web services architecture (WSA)

Distributed computing

Web service

Evolution of Distributed Systems

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Collaborative Computing

© 2017 American Health Information Management Association

Cloud Computing

Definition

Advantages

Characteristics that define a cloud

On-demand self-service

Broad network access

Resource pooling

Rapid elasticity

Measured service

© 2017 American Health Information Management Association

Benefits of Cloud Computing

Scalability

Preconfigured operating systems images

Virtual servers or physical servers

Dedicated IP addresses

Communication

Replication and distribution

Persistence

© 2017 American Health Information Management Association

Cloud Computing

Major cloud computing models

Software as a service (SaaS)

Platform as a service (PaaS)

Infrastructure as a service (IaaS)

Deployment models

Private cloud

Community cloud

Public cloud

Hybrid cloud

© 2017 American Health Information Management Association

Cloud Computing Considerations for Healthcare Organizations

Cost of ownership

Dependability

Scalability

Mobility

Future-proofing

Security

© 2017 American Health Information Management Association

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