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In this assignment, you will use the scenarios from our Week 2 assignment as the basis for a block business letter in which you communicate bad news to the recipient. Note that this is an ongoing situation, and the recipient has previously requested a review via email, letter, or personal meeting with management. Refer to your textbook for clarity, writing mechanics, professional language, and style guidelines.

Instructions

  • Choose one of the professional scenarios outlined in this document:
  • Write a letter from the perspective of a company manager who must communicate the bad news to one of the characters in the scenario you selected.
  • Use the guidelines outlined in Chapter 7 “Delivering Bad-News Messages” in your BCOM text to help you structure your message, shape your language, select your content, and format your message.
  • Focus on clarity, writing mechanics, and professional language and style requirements.

In this assignment, you will use the scenarios from our Week 2 assignment as the basis for a block business letter in which you communicate bad news to the recipient. Note that this is an ongoing situation, and the recipient has previously requested a review via email, letter, or personal meeting with management. Refer to your textbook for clarity, writing mechanics, professional language, and style guidelines.

Instructions

  • Choose one of the professional scenarios outlined in this document:
  • Write a letter from the perspective of a company manager who must communicate the bad news to one of the characters in the scenario you selected.
  • Use the guidelines outlined in Chapter 7 “Delivering Bad-News Messages” in your BCOM text to help you structure your message, shape your language, select your content, and format your message.
  • Focus on clarity, writing mechanics, and professional language and style requirements.
  • Supports refusal with logical reasoning.
  • States refusal positively and clearly using complex sentences and positive language and ends with a forward-looking message to enhance goodwill.
  • Use single-space paragraphs and double-space between paragraphs.
  • Limit the letter to one page.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.

Review your work with the rubric/scoring guide before submitting your assignment to check that your work meets all of the grading requirements.

Remember to run a spelling and grammar check before submitting your assignment. Check with your professor if you have any additional questions.

The specific course learning outcomes associated with this assignment are:

  • Articulate facts using inductive or deductive approach in a business letter format.
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