Part A VSM Sample
Name | Chinue Uecker | Title: | Employment Lead Process | |||||||||||||||
Date | 10/27/22 | Demand or Takt time: | 20 leads/month | |||||||||||||||
Customer | Total LT (mins) = | 175 | ||||||||||||||||
Standard Work Instructions: | Total PT (mins) = | 49 | ||||||||||||||||
1. Insert your name, title of the value stream, and demand or Takt time. | Activity Ratio = Total PT/Total LT | 28% | ||||||||||||||||
2. Insert the activity, role, number of staff, LT, PT, and %C&A in the process blocks. The summary timeline should auto populate. | Rolled %C&A = | 34% | ||||||||||||||||
3. Verify the current state summary metrics are calculated correctly. | Database | * Total LT and PT are calculated by summing the LT and PT values for all processes. | ||||||||||||||||
4. Add the current state overview, challenges, and bottleneck. Include any other relevant metrics (i.e., NPS, AHT, etc.). | ** Total %C&A is the Rolled %C&A, which is calculated by multiplying the %C&A for all processes. | |||||||||||||||||
5. Review the assignment instructions once more. Check your work. Upload and submit when ready. | ||||||||||||||||||
Provide Sign-in Sheet | Obtain Employment Interest | Review Potential Leads | Complete Job Application and Submit | Provide Sign-out Sheet | ||||||||||||||
Receptionist (2) | Counselor (10) | Counselor (10) | Counselor (10) | Receptionist (2) | ||||||||||||||
LT | 5 | mins | LT | 60 | mins | LT | 45 | mins | LT | 60 | mins | LT | 5 | units | ||||
PT | 2 | mins | PT | 10 | mins | PT | 5 | mins | PT | 30 | mins | PT | 2 | units | ||||
%C&A | 100% | %C&A | 70% | %C&A | 70% | %C&A | 70% | %C&A | 100% | |||||||||
LT: | 5 | LT: | 60 | LT: | 45 | LT: | 60 | LT: | 5 | |||||||||
PT: | 2 | PT: | 10 | PT: | 5 | PT: | 30 | PT: | 2 | |||||||||
Overview of the Process | ||||||||||||||||||
The Employment Lead Process begins with the individual entering the facility. During the pandemic, the sessions can be virtual using Zoom or Google Meet. The types of positions available depends on the interest of the individual and their employment experience. 4 career fairs are offered annually to ensure that individuals have a chance to meet prospective employers. The TAT for application review is 3-4 weeks on average for the local employers. | ||||||||||||||||||
Challenges | ||||||||||||||||||
Identifying interests might be cumbersome for individuals who might not be tech savvy | ||||||||||||||||||
Difficult finding jobs that match the individuals skills, background, and ability. | ||||||||||||||||||
Unclear employer requirements | ||||||||||||||||||
Bottlenecks | ||||||||||||||||||
Delays in application submission | ||||||||||||||||||
Outdated job leads | ||||||||||||||||||
Lack of resources available to support individuals with career enhancement (i.e., resume writing, etc.) | ||||||||||||||||||
References | ||||||||||||||||||
Martin, K. & Osterling, M. (2014). Value Stream Mapping. |
Part A VSM 5 block
Name | Title: | |||||||||||||||||
Date | 10/27/22 | Demand or Takt time: | ||||||||||||||||
Customer | Total LT (units) = | 0 | ||||||||||||||||
Standard Work Instructions: | Total PT (units) = | 0 | ||||||||||||||||
1. Insert your name, title of the value stream, and demand or Takt time. | Activity Ratio = Total PT/Total LT | ERROR:#DIV/0! | ||||||||||||||||
2. Insert the activity, role, number of staff, LT, PT, and %C&A in the process blocks. The summary timeline should auto populate. | Rolled %C&A = | 0% | ||||||||||||||||
3. Verify the current state summary metrics are calculated correctly. | Insert Tech Source (with arrows or delete) | * Total LT and PT are calculated by summing the LT and PT values for all processes. | ||||||||||||||||
4. Add the current state overview, challenges, and bottleneck. Include any other relevant metrics (i.e., NPS, AHT, etc.). | ** Total %C&A is the Rolled %C&A, which is calculated by multiplying the %C&A for all processes. | |||||||||||||||||
5. Review the assignment instructions once more. Check your work. Upload and submit when ready. | ||||||||||||||||||
Insert activity | Insert activity | Insert activity | Insert activity | Insert activity | ||||||||||||||
Insert role (insert # of Staff) | Insert role (insert # of Staff) | Insert role (insert # of Staff) | Insert role (insert # of Staff) | Insert role (insert # of Staff) | ||||||||||||||
LT | units | LT | units | LT | units | LT | units | LT | units | |||||||||
PT | units | PT | units | PT | units | PT | units | PT | units | |||||||||
%C&A | %C&A | %C&A | %C&A | %C&A | ||||||||||||||
LT: | 0 | LT: | 0 | LT: | 0 | LT: | 0 | LT: | 0 | |||||||||
PT: | 0 | PT: | 0 | PT: | 0 | PT: | 0 | PT: | 0 | |||||||||
Overview of the Process | ||||||||||||||||||
Describe the process here | ||||||||||||||||||
Challenges | ||||||||||||||||||
List and briefly describe the challenges here | ||||||||||||||||||
List and briefly describe the challenges here | ||||||||||||||||||
List and briefly describe the challenges here | ||||||||||||||||||
Bottlenecks | ||||||||||||||||||
List and briefly describe the bottlenecks here | ||||||||||||||||||
List and briefly describe the bottlenecks here | ||||||||||||||||||
List and briefly describe the bottlenecks here | ||||||||||||||||||
References | ||||||||||||||||||
Martin, K. & Osterling, M. (2014). Value Stream Mapping. |
Part A VSM 6 block
Name | Title: | ||||||||||||||||||||
Date | 10/27/22 | Demand or Takt time: | |||||||||||||||||||
Customer | Total LT (units) = | 0 | |||||||||||||||||||
Standard Work Instructions: | Total PT (units) = | 0 | |||||||||||||||||||
1. Insert your name, title of the value stream, and demand or Takt time. | Activity Ratio = Total PT/Total LT | ERROR:#DIV/0! | |||||||||||||||||||
2. Insert the activity, role, number of staff, LT, PT, and %C&A in the process blocks. The summary timeline should autopopulate. | Rolled %C&A = | 0% | |||||||||||||||||||
3. Verify the current state summary metrics are calculated correctly. | Insert Tech Source (with arrows or delete) | * Total LT and PT are calculated by summing the LT and PT values for all processes. | |||||||||||||||||||
4. Add the current state overview, challenges, and bottleneck. Include any other relevant metrics (i.e., NPS, AHT, etc.). | ** Total %C&A is the Rolled %C&A, which is calculated by multiplying the %C&A for all processes. | ||||||||||||||||||||
5. Review the assignment instructions once more. Check your work. Upload and submit when ready. | |||||||||||||||||||||
Insert activity | Insert activity | Insert activity | Insert activity | Insert activity | Insert activity | ||||||||||||||||
Insert role (insert # of Staff) | Insert role (insert # of Staff) | Insert role (insert # of Staff) | Insert role (insert # of Staff) | Insert role (insert # of Staff) | Insert role (insert # of Staff) | ||||||||||||||||
LT | units | LT | units | LT | units | LT | units | LT | units | LT | units | ||||||||||
PT | units | PT | units | PT | units | PT | units | PT | units | PT | units | ||||||||||
%C&A | %C&A | %C&A | %C&A | %C&A | %C&A | ||||||||||||||||
LT: | 0 | LT: | 0 | LT: | 0 | LT: | 0 | LT: | 0 | LT: | 0 | ||||||||||
PT: | 0 | PT: | 0 | PT: | 0 | PT: | 0 | PT: | 0 | PT: | 0 | ||||||||||
Overview of the Process | |||||||||||||||||||||
Describe the process here | |||||||||||||||||||||
Challenges | |||||||||||||||||||||
List and briefly describe the challenges here | |||||||||||||||||||||
List and briefly describe the challenges here | |||||||||||||||||||||
List and briefly describe the challenges here | |||||||||||||||||||||
Bottlenecks | |||||||||||||||||||||
List and briefly describe the bottlenecks here | |||||||||||||||||||||
List and briefly describe the bottlenecks here | |||||||||||||||||||||
List and briefly describe the bottlenecks here | |||||||||||||||||||||
References | |||||||||||||||||||||
Martin, K. & Osterling, M. (2014). Value Stream Mapping. |
Part A VSM 7 block
Name | Vanessa Woodard | Title: | Skyworth Design Value Stream | |||||||||||||||||||||
Date | 10/27/22 | Demand or Takt time: | A customer needs 6 books which will take 1230 hours to produce and deliver | |||||||||||||||||||||
Customer | Total LT (minutes) = | 205 | ||||||||||||||||||||||
Standard Work Instructions: | Total PT (minutes)= | 1230 | ||||||||||||||||||||||
1. Insert your name, title of the value stream, and demand or Takt time. | Activity Ratio = Total PT/Total LT | 600% | ||||||||||||||||||||||
2. Insert the activity, role, number of staff, LT, PT, and %C&A in the process blocks. The summary timeline should autopopulate. | Rolled %C&A = | 52% | ||||||||||||||||||||||
3. Verify the current state summary metrics are calculated correctly. | Production Control | * Total LT and PT are calculated by summing the LT and PT values for all processes. | ||||||||||||||||||||||
4. Add the current state overview, challenges, and bottleneck. Include any other relevant metrics (i.e., NPS, AHT, etc.). | ** Total %C&A is the Rolled %C&A, which is calculated by multiplying the %C&A for all processes. | |||||||||||||||||||||||
5. Review the assignment instructions once more. Check your work. Upload and submit when ready. | ||||||||||||||||||||||||
Review & Update | First Draft editing | QC Supplier Material | Final Approval | Print Proofs | Proof Approval | Receiving and Shipping | ||||||||||||||||||
Reviewing and updating books needs two persons and each books requires 30 minutes | First draft editing requires two persons each taking one hour for the draft | Quanity supplied material requires one person who will consume one hour per book | Final Approval is done by one person and will take thirty minutes per book | The prints will have to be proof read by one person who will take ten minutes per book | the books have to be apprived for printing purposes. It will take one person who will take five minutes per book. | the books will be shipped to the client | ||||||||||||||||||
LT | 30 | mins | LT | 60 | mins | LT | 60 | mins | LT | 30 | mins | LT | 10 | mins | LT | 5 | mins | LT | 10 | mins | ||||
PT | 180 | mins | PT | 360 | mins | PT | 360 | mins | PT | 180 | mins | PT | 60 | mins | PT | 30 | mins | PT | 60 | mins | ||||
%C&A | 90% | %C&A | 90% | %C&A | 96% | %C&A | 70% | %C&A | 100% | %C&A | 95% | %C&A | 100% | |||||||||||
LT: | 30 | LT: | 60 | LT: | 60 | LT: | 30 | LT: | 10 | LT: | 5 | LT: | 10 | |||||||||||
PT: | 180 | PT: | 360 | PT: | 360 | PT: | 180 | PT: | 60 | PT: | 30 | PT: | 60 | |||||||||||
Overview of the Process | ||||||||||||||||||||||||
JK makes an order for two hundred units of books from Skyworth Design House. These Units are sibdivided into book 1, book 2, book 3, book 4, book 5 and book 6. Skyworth design house has 25 units in store and will therefore seek the processes of SDF supplier who is the prinitng house well as the graphic designer. Skyworth will review and update each of the books which will take approximately three hours to do so. these reviews have to be drafted and will consume six hours to do so. This will be followed by a supplier material requisition that will take six hours. Generally the whole process will take 1230 minutes which is approximately twenty one working hours. The client will get their order in the fourth day | ||||||||||||||||||||||||
Challenges | ||||||||||||||||||||||||
there may be issues in reviewing and getting the feedback to the print house | ||||||||||||||||||||||||
there are delays in the print house which may cause delays in the operations. | ||||||||||||||||||||||||
a minor error in one book may cause the design house to recheck all other components. | ||||||||||||||||||||||||
Bottlenecks | ||||||||||||||||||||||||
the client needs the units as fast as possible | ||||||||||||||||||||||||
References | ||||||||||||||||||||||||
Martin, K. & Osterling, M. (2014). Value Stream Mapping. |
Part B Kaizen
Name | |||||||||||
Instructor | |||||||||||
Assignment | 2 | ||||||||||
Date | 10/27/22 | ||||||||||
The potential Kaizen events are based on the value stream map created in Assignment 1. The potential Kaizen events include: | |||||||||||
Insert the potential Kaizen event here | |||||||||||
Insert the potential Kaizen event here | |||||||||||
Insert the potential Kaizen event here | |||||||||||
List the chosen Kaizen event, justification, objective, and scope below. | |||||||||||
Insert text here | |||||||||||
The detailed agenda for the Kaizen event is listed below. | |||||||||||
List the pre-Kaizen event activities below. | |||||||||||
Insert text here | |||||||||||
Day 1 | Day 2 | ||||||||||
Time | Session Topic/Objective | Lean Tools | Output/Deliverables | Rationale | Time | Session Topic/Objective | Lean Tools | Output/Deliverables | Rationale | ||
Day 3 | |||||||||||
Time | Session Topic/Objective | Lean Tools | Output/Deliverables | Rationale | Day 4 | ||||||
Time | Session Topic/Objective | Lean Tools | Output/Deliverables | Rationale | |||||||
Day 5 | |||||||||||
Time | Session Topic/Objective | Lean Tools | Output/Deliverables | Rationale | |||||||
Provide the explanation for the number of days, sequence for session topics, and justify the Lean tools to be used and outputs from each session below. | |||||||||||
Number of days and explanation | Insert text here | ||||||||||
Sequence for Session Topics and Explanation | Insert text here | ||||||||||
Lean tools and explanation | Insert text here | ||||||||||
Session Outputs and explanation | Insert text here | ||||||||||
Explain why this detailed Kaizen agenda supports the Kaizen objective and scope below. | |||||||||||
Insert text here | |||||||||||
References | |||||||||||
Martin, K. & Osterling, M. (2014). Value Stream Mapping. |
Part C Six Sigma Charter
Name | |||||
Instructor | |||||
Assignment | 3 | ||||
Date | 10/27/22 | ||||
Based on the value stream map from Assignment 1, the potential Six Sigma Projects include | |||||
•Increase Rolled % Complete & Accurate: the Rolled % Complete and Accurate was (insert value), which indicates (review page 91 in the Value Stream Mapping book to explain what this means). | |||||
•Increase Activity Ratio: the Activity Ratio was (insert value), which indicates (review page 90 in the Value Stream Mapping book to explain what this means). | |||||
•Reduce Total Lead Time: the Total Lead Time was (insert value), which indicates (review page 88 in the Value Stream Mapping book to explain what this means). | |||||
•Reduce Total Process Time: the Total Process Time was (insert value), which indicates (review page 90 in the Value Stream Mapping book to explain what this means). | |||||
List the chosen Six Sigma project, justification, objective, and scope below. | |||||
Insert text here | |||||
The detailed Six Sigma Charter is listed below. | |||||
Project Name | List the project name here | ||||
PROBLEM STATEMENT: (must be a specific, measurable and chronic problem or performance gap/deficiency; No blame, no causes, no Solutions in this statement): | |||||
Insert text here | |||||
GOAL STATEMENT: (what level of performance is to be achieved, by when, for this project. Must be SMART: specific, measurable, attainable, relevant and time bound): | |||||
Insert text here | |||||
PROJECT SCOPE: (must be a manageable and doable “bite size” project, within 6 months or less): | |||||
In Scope | Out of Scope | ||||
Insert text here | Insert text here | ||||
Insert text here | Insert text here | ||||
Insert text here | Insert text here | ||||
Insert text here | Insert text here | ||||
Insert text here | Insert text here | ||||
CTQs of PROCESSES WITHIN PROJECT SCOPE: KEY METRIC: (this is the performance outcome Y to be improved by the project, stated in measurable terms, such as: delivery time in hours, % yield) | |||||
CTQ | Measurement | Key Metric | |||
Insert text here | Insert text here | Insert text here | |||
Insert text here | Insert text here | Insert text here | |||
Insert text here | Insert text here | Insert text here | |||
Insert text here | Insert text here | Insert text here | |||
Insert text here | Insert text here | Insert text here | |||
EXPECTED BENEFITS: (operational and financial benefits to be expected when project goal is achieved): | |||||
Operational | Financial | ||||
Insert text here | Insert text here | ||||
Insert text here | Insert text here | ||||
Insert text here | Insert text here | ||||
Insert text here | Insert text here | ||||
Insert text here | Insert text here | ||||
MILESTONES FOR DMAIC OR DMADV PHASES: insert timeframes | |||||
DMAIC | |||||
Define | Measure | Analyze | Improve | Control | |
Insert text here | Insert text here | Insert text here | Insert text here | Insert text here | |
DMADV | |||||
Define | Measure | Analyze | Design | Verify | |
Insert text here | Insert text here | Insert text here | Insert text here | Insert text here | |
PROJECT CHAMPION | (insert the project champion name here) | ||||
PROJECT LEADER | (insert the project leader here) | ||||
PROJECT TEAM MEMBERS | (insert the project team members here) | ||||
AD-HOC MEMBERS | (insert the adhoc project members’ name here) | ||||
APPROVED BY & DATE | (insert the name and date) | ||||
References | |||||
Martin, K. & Osterling, M. (2014). Value Stream Mapping. |