1. During which stage of Tuckman s Model of Group Development would you expect team cohesiveness to be HIGHEST?

a. Forming

b. Storming

c. Norming

d. Adjourning

2. The self-driving car industry requires input from many industries (transportation, computer programming, batteries/ petroleum, etc.) and has rapidly evolving technological and legal factors. Recent high-profile accidents have also resulted in changing public opinion. Which of the following make it more difficult to conduct a thorough and accurate environment analysis on this industry?

a. Environmental complexity

b. Environmental uncertainty

c. Environmental dynamism

d. All the above

3. Which of the following factors prevents anyone from making a perfectly rational decision?

a. Maximizing

b. Principle of exception

c. Integrity

d. Bounded Rationality

4. I have been given a long-term, big picture goal by my boss, and its my job to create more specific, smaller goals that the people beneath me can strategically plan around. Which level of management best describes my position?

a. Top-level management

b. Middle management

c. Frist-line management

d. C-Suite management

5. A company with a clear mission, vision, and set of values and on in-depth on -boarding/ socialization is process is Most likely to use which type of control?

a. Normative

b. Bureaucratic

c. Concertive

d. Output

6. Andre needs to quickly and adequately solve a problem. Speed is more important than finding the best solution. In making his decision, Andre should ____________.

a. Maximize

b. Groupthink

c. Satisfice

d. All of the above

7. Which management theory or perspective MOST clearly underlies the use of both clan control and concertive control systems?

a. Scientific Management

b. Administrative Management

c. Weber s Bureaucracy

d. Human Relations

8. Which control mechanism would MOST likely deter employees from implementing radically creative ideas?

a. Clan control

b. Output control

c. Normative control

d. Objective control

9. All teams are groups, but not all groups are teams. Which of the following could NOT be used to describe a team?

a. Members undertake a common task or goal

b. Members complete their work separately and only combine their pieces at the end.

c. Members have complementary skills

d. Members interact with each other meet goals

10. Widget-makers, Inc. manufactures four different kinds of widgets at its four factories. Each factory and its employees specialize in one type of widget, and the firm has conducted research to design its production lines and job roles, so they are maximally efficient., requiring each employee to follow strict procedures to complete his or her job’s small widget component. The firm also carefully monitors employee productivity numbers to gauge who should be fired., trained, and promoted and reporting roles within the firm are strictly specified. Given this description, which of the following can you NOT conclude to be present at Widget-makers, Inc.?

a. Objective control

b. Scientific management

c. Weber’s bureaucracy

d. Normative control

11. A restaurant just off campus is seeking a liquor license so they can have a bar in the restaurant. If they obtain one, this license, combined with their location, is likely to provide _______________.

a. A competitive advantage

b. A sustainable competitive advantage

c. Operational Effectiveness/Efficiency

d. Conflict with the City Council

12. A modern company without a website still struggle MOST DIRECTLY with which of the following?

a. Organizational effectiveness/efficiency

b. Developing a competitive advantage

c. Developing a sustainable competitive advantage

d. Maintaining control

13. Which of the following is a potential advantage of having a diverse workforce?

a. Less potential for groupthink

b. A greater, more complex understanding of the macroenvironment

c. Greater potential for creative and/or effective problem solving

d. All of the above

14. When conducting a SWOT analysis, information about an organization s general (macro)environment and specific/competitive environment can help you identify the organization s ____________.

a. Strengths and weaknesses

b. Weaknesses and opportunities

c. Opportunities and threats

d. Strengths and threats

15. In an objective control system, which level of management would you expect to be in charge of setting day-to-day objectives for individual, non-management employees and monitoring whether these employees meet their goals?

a. First-level managers

b. Top Managers

c. Middle Managers

d. All of the above

16. What management theory/perspective is characterized by highly specialised work?

a. Scientific management

b. systems theory

c. administrative management

d. Human relations

17. Which level of manager set performers goals for their subordinates?

a. mid-level managers

b. first line managers

c. top managers

d. all of the above

18. Which of the following factors make an organizations bureaucratic control system UNLIKELY to be a source of sustainable competitive advantage?

a. it is common

b.it is imitable( can be imitated)

c. it is substitutable

d. all of the above

19. Which control system would you recommend for a company that has strong. Ethical reputation that it wants to maintain and exists in an industry that often requires employees to make decisions on the fly without input from management?

a. bureaucratic

b. objective

c. clan

d. all the above

20. When the barriers the to entry in a market are particularly low, which of the aspects of the competitive environment should an organization MOST concerned about?

a. Complements

b. suppliers

c. new entrants

Buyers/customers

21. A perfect application of Weber’s bureaucracy would prevent which of the following?

a. Employees making exceptions for people (customers or others employees) who are in crisis.

b. Employees doing favours for friends and/or family

c. managers promoting employees due to favouritism

d. all of the above

22. For a firm manufacturers opioids (i.e., addictive painkillers like hydrocodone, oxycodone, fentanyl), the rise in the states permitting medical marijuana across the country represents a trends in which aspects of a manufacturing firm’s general (macro) environment?

a. Economy

b. Technology

c. Politics and laws

D. Suppliers.

23. A group of good friends and roommates have been lucky enough to be placed on class project team project team together. They are tight-knit and always on the same page. When its time to choose their project topic, one member offers an idea, and everyone immediately agrees that its perfect and that they should pursue it. Which of the following is likely occurring in this situation?

a. optimizing

b. Clan culture control

c. Groupthink

d. Operational plan development

24. Phosphorous is a key element in most fertilizers, and most phosphorous is mined from the ground. Almost all of the phosphorous mines in the world are owned by two entities. Is phosphorous a potential source of competitive advantage for these entities? If not, what characteristic is phosphorous lacking?

a. No, it is not refined

b. No, it is not valuable

c. No, it is not rare

d. Yes, it is a source of sustainable competitive advantage

25. Finer Things, a fine China company, has stricter requirements for the accuracy of their manufacturing process than Cheapo Plates USA, a company that manufactures plates sold at the Dollar Store. However, even Finer Things allow plates to be sold and shipped with small deviations in terms of pattern-printing accuracy. What BEST describes the principle underlying this practice?

a. Bounded Rationality

b. Satisficing

c. Principle of exception

d. Utilitarianism

26. For which level of management is it MOST important to regularly monitor the long-term (decades-long) trends in the external environment?

a. Team leaders

b. Middle Managers

c. First-line Managers

d. Top Managers

27. Marijuana is used by some people to manage pain. Thus, if you are a firm manufacturing prescription opioids (i.e., addictive painkillers like hydrocodone, oxycodone, fentanyl), black market (i.e., illegal) marijuana poses a threat because it is a ______________.

a. Complementary good

b. Directly competing good

c. Substitute good

d. New entrant to your industry

28. You are conducting environmental analyses for your company, but you find it difficult to fully understand the environment and to make predictions about future opportunities and threats. Which factor is MOST likely to contribute to these difficulties?

a. Groupthink

b. High environmental uncertainty

c. Strategic planning deficiencies

d. All of the above

29. Which of the following methods of preventing unethical behaviour are NOT examples of bureaucratic control?

a. Establishing a mission and vision statement that reflect ethical values

b. Structuring roles within an organization

c. Establishing a procedure to respond to reports from whistleblowers

d. Establishing checks and balances within the organization

31. Which management theory/perspective best explains why this class(and management as a field of study in general) should exist?

a. Systems theory

b. Weber s Bureaucracy

c. Human Relations

d. Administration Management.

32. With improvements in the U.S economy after the Great Recession and the falling unemployment rate, many firms are struggling to hire employees at the wages they have been used to offering over the last decade. This suggests that firms are falling to respond to _____________.

a. Specific/Competitive Environmental changes

b. General (Macro) Environmental changes

c. Increased environmental uncertainty

d. Economic social responsibilities

33. Your manager mandates that a SWOT analysis be done yearly to monitor your firm s position relative to the market and competitors. What factor(s) would encourage your manager to do this?

a. A normative culture in your firm

b. High levels of bureaucratic organization in your firm

c. High levels of uncertainty and change in your firm s environment

d. All of the above

34. Why is a competitive environment considered more specific than a general environment?

a. Because the number of details you can include is higher

b. Because the analysis is more useful to a company

c. Because elements of a particular competitive environment are most relevant to one firm or a cluster of closely related firms

d. All of the above

35. Imagine that Jimmy owns a bar in Jonesboro, and the public has just voted to permit the establishment of liquor stores in Jonesboro. Which aspect of the competitive environment presents an INCRESED threat to Jimmy s alcohol sales given this change in the legal environment?

a. New entrants

b. Suppliers

c. Substitutes

d. Existing competitors/rivals