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Liberty University BUSI 240 Quiz 1
 
  Question 1
2 out of 2 points
 
 
                As part of the knowledge management process, experimentation is conducive to                                           
                                               
•             Question 2
2 out of 2 points
 
 
                Organizational behavior knowledge                                       
                                               
•             Question 3
2 out of 2 points
 
 
                The observable demographic or physiological differences in people, such as their race, ethnicity, gender, age, and physical disabilities, constitute ________ diversity.                                        
                                               
•             Question 4
2 out of 2 points
 
 
                ________ refers to economic, social, and cultural connectivity with people in other parts of the world.                                
                                               
•             Question 5
2 out of 2 points
 
 
                When organizations find ways to acquire, share, use, and store knowledge, they are demonstrating the perspective of                                  
                                               
•             Question 6
2 out of 2 points
 
 
                ________ refers to an organization’s moral obligation toward all of its stakeholders.                                      
                                               
•             Question 7
2 out of 2 points
 
 
                The ________ emphasized the study of employee attitudes and informal group dynamics in the workplace.                                     
                                               
•             Question 8
2 out of 2 points
 
 
                According to the multiple levels of analysis anchor,                                         
                                               
•             Question 9
2 out of 2 points
 
 
                ACME Software Inc. has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization and to inform them of the changing market conditions. This training program relates most closely with which of the following concepts?                                      
                                               
•             Question 10
2 out of 2 points
 
 
                Employees, suppliers, and governments                                              
 
•             Question 11
2 out of 2 points
 
 
                Which generation has a stronger motivation for personal development?                                              
                                               
•             Question 12
2 out of 2 points
 
 
                Stable, long-lasting beliefs about what is important in a variety of situations are                                
                                               
•             Question 13
2 out of 2 points
 
 
                You have just hired several new employees who are motivated, able to perform their jobs, and have adequate resources. However, they are not sure what tasks are included in their job. According to the MARS model, these new employees will likely                                     
                                               
•             Question 14
2 out of 2 points
 
 
                Which of the following are external to the individual but still affect his/her behavior and performance?                                
                                               
•             Question 15
0 out of 2 points
 
 
                Which of the following does the most to improve ethical conduct?                                          
                                               
•             Question 16
2 out of 2 points
 
 
                Scenario B
 
Electronika International is a fast-growing small company specializing in consumer electronics. Managers at Electronika International are exploring the idea of using the “Big Five” personality dimensions in hiring and improving work-related behaviors and job performance.
 
 
Electronika managers want to hire people who are dependable, goal-focused, thorough, and disciplined. Which of the following “Big Five” personality dimensions is desirable for individuals to be hired?                                         
                                               
•             Question 17
2 out of 2 points
 
 
                Scenario A
 
Dave Docket, the installation manager at Kleen Waterproofing, has been receiving customer complaints that several crewmembers either come late to the job or they do not show up at all, without any communication with the customers. The job completion dates keep getting delayed and customer dissatisfaction keeps increasing. Dave has also just hired several new employees who are motivated, able to perform their jobs, and have adequate resources. However, they are not sure what tasks are included in their job. Dave is wondering how he can understand what is going on with his crew behavior and what he can do to improve the situation.
 
 
According to the MARS model, the new employees Dave has hired will likely                                     
                                               
•             Question 18
0 out of 2 points
 
 
                Presenteeism is exhibited in all the following ways except                                          
                                               
•             Question 19
2 out of 2 points
 
 
                ________ characterizes people with high levels of anxiety, hostility, depression, and self-consciousness.                                           
                                               
•             Question 20
2 out of 2 points
 
 
                Which of the following best represents the amount of effort allocated to a particular goal?                                         
•             Question 21
2 out of 2 points
 
 
                Schwartz’s model organizes values into:                                               
 
•             Question 22
2 out of 2 points
 
 
                Which of the following directly influences an employee’s voluntary behavior and performance?                                               
                                               
•             Question 23
2 out of 2 points
 
 
                Which of the following is ethics most closely related to?                                               
                                               
•             Question 24
2 out of 2 points
 
 
                Which of the following identifies the four factors that directly influence individual behavior and performance?                                 
                                               
•             Question 25
2 out of 2 points
 
 
                Motivation affects a person’s ________ of voluntary behavior.

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